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WEBSITE

Nottingham Contactless Website

21st December 2020

Nottingham Contactless Website

In addition to the NETGO! app for Tramlink Nottingham, Gooii further strengthens our work in the transport sector with the Nottingham Contactless website.

Nottingham Contactless is the cashless, effortless way to pay for travel. A partnership between Nottingham City Council, Nottingham City Transport, NET and Linkbus services.

Key to the site is ease-of-use and speed. Core site functionality is also front and centre. The first thing users see when visiting the site is the option to enter your card details in order to retrieve journeys and transactions. This was incredibly important f0r reducing customer service enquiries.

Nottingham City Transport buses are now live with adult pay as you go cashless payments, with NET and Linkbus services to follow.

Specifically, there’s no need to ask the driver for a ticket. The system will automatically calculate the best price for the journeys you make during a day, capping at the same price as the equivalent day ticket.

Key Features

Working with INIT, who built the ticketing infrastructure, the website allows customers to:

  • Enter card details to view travel histories and cashless payments
  • Core functionality presented front-and-centre
  • Calculates capped payment for each day’s travel
  • High levels of accessibility
  • Integrates with the Payment Service Provider to return secure PCI compliance to transactions
  • Wallet feature, so that credit card details don’t need to be entered on each visit
  • Query a journey; Allow customers to query transactions
  • See the progress of your queries
  • View the last 30 days history
  • Reduces customer service enquires
  • Admin system to aid customer service queries, including customer service front-end.

Celebrating the launch, NCT Marketing and Communications Director, Nicola Tidy said, “The launch of adult pay as you go contactless payments offers our customers a cashless, convenient way to pay for their bus journeys. By simply tapping their contactless card or device on the bus each time they board, the contactless system does the hard work by adding up their journeys and charging customers based on their journeys during the day”.

For more info on the Nottingham Contactless scheme visit: itsinnottingham.com/features/nct-go-contactless/

To view the Nottingham Contactless site visit: nottinghamcontactless.co.uk


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