Gooii wins continuation of Nottingham Contactless website, the first Oyster-style contactless ticketing system in the UK outside of London

Gooii is now a trusted supplier for Nottingham City Council’s transport ticketing system 

In 2020, Gooii developed the front-end website for the groundbreaking contactless payment system for the city of Nottingham. The Nottingham Contactless system is part of a multi-agency solution as it works across all Nottingham buses and trams. It includes all NCT buses, all NET trams and the Linkbus network operated by CT4N. 

At the forefront of digital innovation for mobile ticketing

After a competitive tender process, Gooii has been awarded a new contract with Nottingham City Council to continue to deliver the website. 

Gooii has a proven track record of delivering high quality applications that enhance user experience. Our previous work in Augmented Reality, Virtual Reality and web design has demonstrated our ability to push the boundaries of technology. 

This project marks a significant new milestone in our ongoing collaboration with Nottingham City Council, Nottingham City Transport, NET and Linkbus services. It shows our shared commitment to driving innovation in mobile ticketing and transforming public transport with contactless technology. 

We’ll also continue working with INIT (Innovations in Transportation Ltd) systems, the technology company that supplies integrated ticketing systems for buses and trains.

New features of the Nottingham Contactless website

We’ll be developing the site and supporting the project to make travelling across Nottingham easier, faster and more convenient, reducing the need for physical tickets. 

We’re committed to exploring new ways to enhance Nottingham’s public transport system. As well as maintaining the site, we’ll also be developing new features. These will enhance the user experience and provide more flexibility for the fare payment process. 

How the Nottingham Contactless website works

The Nottingham Contactless system was the first Oyster-style contactless ticketing system in the country outside of London.

Using the ‘Tap and Go’ capped fare feature when boarding a bus or a tram, passengers can make contactless payments with each operator and benefit from their day capping rates. This gives the best fare regardless of journey type or the number of journeys you make.

Passengers can use the Nottingham Contactless website developed by Gooii to check their recent journeys and transactions. Customers can enter their card details in order to view their travel history and a log of their payments.

Read our blog on mobile ticketing and why it’s essential for the transport sector

Accessible and secure website

It was essential for us to develop a website that is highly accessible. We ensured it was compliant to level AA with many features of level AAA compliant to Web Content Accessibility Guidelines (WCAG) and World Wide Web Consortium (W3C) guidelines.

Nottingham Contactless also has to be incredibly secure. The website integrates with a payment service provider so we also had to ensure that all transactions were Payment Card Industry (PCI) compliant. This means that no sensitive customer payment information is stored on our servers but allows for fast retrieval of journey information on subsequent visits. 

Our partnership with Nottingham City Council, NCT and NET is a testament to our shared vision of a modern, efficient and accessible public transport system. We’re honoured to be playing a pivotal role in bringing this vision to life. We believe in the power of technology to transform everyday experiences. This project is the perfect example of how digital innovation can improve people’s lives. 

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